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University Bulletin
Graduate Degree Programs

These course descriptions are not being updated as of August 1, 2016. Current course descriptions are maintained in LionPATH.

Industrial Engineering (I E)

I E 478 Retail Services Engineering (3) Introduction to retail services operations, process models, and application of information technologies to enhance productivity and profitability.

I E 478 Retail Services Engineering (3)

Objective of this course is to understand modern retail industry with focus on their operations and information technologies that are used in such systems. The course starts with an overview of the basics of types of retailing, their channels, and economics of their operations. Much of the emphasis in the course is on processes and information technologies used in retail industry such as point of sale systems, barcode, RFID/EPC, global data synchronization, EDI, XML, data warehouse, analytics for decision support and supply chain management. Several case studies will be used to draw out the application of tools and techniques covered in the course. Course includes a group project focused on retail industry. Specific topics will include:
Global retail industry
Multi-channel retailing
Performance and metrics
Pricing
Layout and workforce
Information Systems and SCM
Barcode and RFID
Data warehouse and analytics
Case studies

This course is a senior undergraduate level technical elective course in the IT and Service Engineering track in the Industrial & Manufacturing Engineering Department.


General Education: None
Diversity: None
Bachelor of Arts: None
Effective: Spring 2010
Prerequisite: I E 330

Note : Class size, frequency of offering, and evaluation methods will vary by location and instructor. For these details check the specific course syllabus.

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