Hospitality Decision Making and Information Systems (3) Application of decision theory and models to solve qualitative and quantitative problems using Hospitality Information Systems and Computer Applications.
HM 350 Hospitality Decision Making and Information Systems (3)
This course provides students with the opportunity to apply analytical techniques, Excel-based models, and simulation to the management of operations in the hospitality industry. The overriding goal is to provide students with the skills needed to make effective, data-driven decisions. Key topics include: decision making under certainty and risk, total quality management, process analysis and design, capacity planning, process strategy, project management, principles of revenue management, and forecasting for operations management.
Note : Class size, frequency of offering, and evaluation methods will vary by location and instructor. For these details check the specific course syllabus.