Hospitality Management, B.S. (Health and Human Development)

Program Code: HM_BS

Program Description

Not all options are available at every campus. Contact the campus you are interested in attending to determine which options are offered.

The Hospitality Management major provides students a broad management education for a variety of careers in the global hospitality industry. The program prepares students to pursue careers with hospitality service providers across all sectors of the hospitality industry such as lodging, even planning, food service, and gaming. It also prepares students for careers with a wide array of manufacturing and service businesses that support the hospitality industry in areas such as distribution, information technology, and asset management. In addition to its focus on customer service oriented professions in the hospitality industries, the program provides a solid foundation in operations management, business analytics, information technology, leadership, marketing, human resources, and strategy. Throughout the program, students will develop their communication, analytical, and entrepreneurial and intrapreneurial skills to be successful in this dynamic and diverse industry.

Hospitality Management Option

Available at the following campuses: University Park

This option helps prepare students for management positions in any sector of the hospitality industry, including lodging, event planning, foodservice, food supply chain, gaming, and with a wide range of manufacturing and service businesses that support the hospitality industry. The management focus helps provide students with the analytical, interpersonal, and organizational skills necessary to effectively function as hospitality professionals.

Hospitality Entrepreneurship Option

Available at the following campuses: Berks

This option helps prepare students for careers as owners or managers of small independently-owned hospitality operations or as entrepreneurs within large hospitality corporations or management companies in hospitality segments such as a restaurants, hotels, and non-commercial operations. The entrepreneurship focus helps provide students with creative problem solving, opportunity recognition, and leadership skills necessary to effectively manage small or individual unit's hospitality operations.

What is Hospitality Management?

Hospitality refers to the relationship that exists between a host and a guest. The Hospitality discipline prepares students to create value in this relationship, both from the host and the guest’s perspectives. This involves the creation and management of products and services by the hosts for the guests, based on the preferences and behaviors of the guests. Hospitality major is therefore an interdisciplinary field of study that prepares students for a global and diverse, world of management and entrepreneurship opportunities. Hospitality graduates are trained to own and manage hotels, restaurants, resorts, corporate dining, stadiums and arena catering, theme parks, country clubs, cruise ships, casinos, event management, and the vast array of manufacturing and service businesses that support the hospitality industry. From exotic locales to familiar destinations, from international postings to entrepreneurial prospects, from planning events to corporate finance, and from school food service to senior living, the possibilities are endless. This major prepares students for the multi-faceted hospitality industry and for the many career opportunities available to hospitality management graduates.

You Might Like This Program If...

If you enjoy working with people and helping others, have strong interpersonal skills, creativity, and a strong work ethic. Also, if you are looking for a non-traditional, fast-paced career, in a diverse and high-energy environment, that provides you opportunities to work in a variety of locations, within the US and internationally. The program will prepare you to apply a balance of interpersonal and people-management skills, with operations and business analysis abilities in a variety of professional settings.

MORE INFORMATION ABOUT HOSPITALITY MANAGEMENT

Entrance to Major

In order to be eligible for entrance to this major, a student must:

  1. attain at least a C (2.00) cumulative grade-point average for all courses taken at the University; and
  2. have third-semester classification.

READ SENATE POLICY 37-30: ENTRANCE TO AND CHANGES IN MAJOR PROGRAMS OF STUDY

Degree Requirements

For the Bachelor of Science degree in Hospitality Management, a minimum of 120 credits is required:

Requirement Credits
General Education 45
Electives 0-5
Requirements for the Major 79-87

9-12 of the 45 credits for General Education are included in the Requirements for the Major. For the HM option, this includes 12 credits of General Education courses: 6 credits of GQ courses; 3 credits of GS courses; 3 credits of GHW courses. For the Hospitality Entrepreneurship option, this includes 9 credits of General Education courses: 3 credits of GS courses and 6 credits of GQ courses.

Per Senate Policy 83.80.5, the college dean or campus chancellor and program faculty may require up to 24 credits of course work in the major to be taken at the location or in the college or program where the degree is earned. SHM requires students to complete 24 credits for the major through courses taken at University Park. Courses taken at other Penn State campuses may not be counted toward this 24 credit minimum. For more information, check the Recommended Academic Plan for this major.

General Education

Connecting career and curiosity, the General Education curriculum provides the opportunity for students to acquire transferable skills necessary to be successful in the future and to thrive while living in interconnected contexts. General Education aids students in developing intellectual curiosity, a strengthened ability to think, and a deeper sense of aesthetic appreciation. These are requirements for all baccalaureate students and are often partially incorporated into the requirements of a program. For additional information, see the General Education Requirements section of the Bulletin and consult your academic adviser.

The keystone symbol Keystone/General Education Course appears next to the title of any course that is designated as a General Education course. Program requirements may also satisfy General Education requirements and vary for each program.

Foundations (grade of C or better is required.)

  • Quantification (GQ): 6 credits
  • Writing and Speaking (GWS): 9 credits

Knowledge Domains

  • Arts (GA): 6 credits
  • Health and Wellness (GHW): 3 credits
  • Humanities (GH): 6 credits
  • Social and Behavioral Sciences (GS): 6 credits
  • Natural Sciences (GN): 9 credits

Integrative Studies (may also complete a Knowledge Domain requirement)

  • Inter-Domain or Approved Linked Courses: 6 credits

University Degree Requirements

First Year Engagement

All students enrolled in a college or the Division of Undergraduate Studies at University Park, and the World Campus are required to take 1 to 3 credits of the First-Year Seminar, as specified by their college First-Year Engagement Plan.

Other Penn State colleges and campuses may require the First-Year Seminar; colleges and campuses that do not require a First-Year Seminar provide students with a first-year engagement experience.

First-year baccalaureate students entering Penn State should consult their academic adviser for these requirements.

Cultures Requirement    

6 credits are required and may satisfy other requirements

  • United States Cultures: 3 credits
  • International Cultures: 3 credits

Writing Across the Curriculum

3 credits required from the college of graduation and likely prescribed as part of major requirements.

Total Minimum Credits

A minimum of 120 degree credits must be earned for a baccalaureate degree. The requirements for some programs may exceed 120 credits. Students should consult with their college or department adviser for information on specific credit requirements.

Quality of Work

Candidates must complete the degree requirements for their major and earn at least a 2.00 grade-point average for all courses completed within their degree program.

Limitations on Source and Time for Credit Acquisition

The college dean or campus chancellor and program faculty may require up to 24 credits of course work in the major to be taken at the location or in the college or program where the degree is earned. Credit used toward degree programs may need to be earned from a particular source or within time constraints (see Senate Policy 83-80). For more information, check the Suggested Academic Plan for your intended program.

Requirements for the Major

To graduate, a student enrolled in the major must earn a grade of C or better in each course designated by the major as a C-required course, as specified by Senate Policy 82-44.

Common Requirements for the Major (All Options)

Prescribed Courses
ECON 102Introductory Microeconomic Analysis and Policy Keystone/General Education Course3
HM 235Hospitality Financial Accounting3
HM 280Fundamentals of Hotel and Accommodations Management3
HM 330Food Production and Service Management3
HM 430Advanced Food Production and Service Management3
HM 435Financial Management in Hospitality Operations3
HM 442Hospitality Marketing3
HM 466Human Resource Management in the Hospitality Industry3
NUTR 119Elementary Foods3
Prescribed Courses: Require a grade of C or better
HM 201Introduction to Management in the Hospitality Industry3
HM 202Colloquium in Hospitality Management1
HM 203Hospitality Professional Development Seminar1
HM 230Principles of Food Production Management3
HM 271Hospitality Information Technology Fundamentals2
HM 272Introduction to Worksheet-Based Analysis and Modeling for Managerial Decision Making2
HM 290WHospitality Managerial Communication3
HM 336Hospitality Managerial Accounting3
HM 350Hospitality Revenue and Profit Optimization Keystone/General Education Course3
HM 365Organizational Behavior in the Hospitality Industry3
HM 490WStrategic Hospitality Management3
HM 492Advanced Professional Seminar in Hospitality Management1
Additional Courses
Additional Courses: Require a grade of C or better
STAT 100Statistical Concepts and Reasoning Keystone/General Education Course3
or STAT 200 Elementary Statistics Keystone/General Education Course
Requirements for the Option
Select an option21-28

Requirements for the Option

Hospitality Management Option (28 credits)

Available at the following campuses: University Park

Prescribed Courses
HM 355Legal Aspects of the Hospitality Industry3
NUTR 100Nutrition Applications for a Healthy Lifestyle Keystone/General Education Course3
Prescribed Courses: Require a grade of C or better
HM 480Applied Hospitality Concepts and Decision Making3
Supporting Courses and Related Areas
Select 19 credits of HM courses from an approved department list, up to 4 credits of any foreign language, and other courses in consultation with an adviser19
Hospitality Entrepreneurship Option (21-22 credits)

Available at the following campuses: Berks

Prescribed Courses
HM 305Restaurant Management3
HM 319Hospitality Facilities Management3
Prescribed Courses: Require a grade of C or better
HM 484Hospitality Entrepreneurship and Innovation3
MGMT 215Entrepreneurial Mindset3
Additional Courses
Additional Courses: Require a grade of C or better
Select 9-10 credits from the following:9-10
Social, Legal, and Ethical Environment of Business
Small Business Management
Entrepreneurial Leadership
New Venture Creation
Managing an Entrepreneurial Start-Up Company

Program Learning Objectives

At the forefront of hospitality management, Penn State School of Hospitality Management students:

  • Critically analyze industry metrics, assess current trends, and effectively communicate organizational and operational performance to stakeholders.
  • Adapt to change and develop the ability for complex problem solving and decision-making.
  • Develop a strong service orientation and work ethic
  • Cultivate the ability to lead and manage people and processes.
  • Acquire the skills to create and innovate as entrepreneurs and intrapreneurs.
  • Navigate legal, ethical, and moral landscapes.
  • Develop intellectual curiosity for lifelong learning and personal metrics for self assessment.
  • Graduate as future leaders and innovators in the diverse, multicultural, and global hospitality industry.

Academic Advising

The objectives of the university’s academic advising program are to help advisees identify and achieve their academic goals, to promote their intellectual discovery, and to encourage students to take advantage of both in-and out-of class educational opportunities in order that they become self-directed learners and decision makers.

Both advisers and advisees share responsibility for making the advising relationship succeed. By encouraging their advisees to become engaged in their education, to meet their educational goals, and to develop the habit of learning, advisers assume a significant educational role. The advisee's unit of enrollment will provide each advisee with a primary academic adviser, the information needed to plan the chosen program of study, and referrals to other specialized resources.

READ SENATE POLICY 32-00: ADVISING POLICY

University Park

David Rachau
Academic Adviser
212 Mateer Building
University Park, PA 16802
814-865-7033
dqr5@psu.edu

Jeff Heim
Academic Adviser/Senior Instructor
213 Mateer Building
University Park, PA 16802
814-865-7990
jvh4@psu.edu

Berks

Jennifer Wakemen
Program Coordinator, Lecturer
Gaige 334
Reading, PA 19610
610-396-6123
jvp5@psu.edu

Suggested Academic Plan

The suggested academic plan(s) listed on this page are the plan(s) that are in effect during the 2021-22 academic year. To access previous years' suggested academic plans, please visit the archive to view the appropriate Undergraduate Bulletin edition (Note: the archive only contain suggested academic plans beginning with the 2018-19 edition of the Undergraduate Bulletin).

Hospitality Management Option: Hospitality Management, B.S. at University Park Campus

The course series listed below provides only one of the many possible ways to move through this curriculum. The University may make changes in policies, procedures, educational offerings, and requirements at any time. This plan should be used in conjunction with your degree audit (accessible in LionPATH as either an Academic Requirements or What If report). Please consult with a Penn State academic adviser on a regular basis to develop and refine an academic plan that is appropriate for you.

First Year
FallCreditsSpringCredits
HM 201*3ECON 1023
HM 202*1HM 271* 2
HM 203*1HM 272*2
General Education Course (GWS) (ENGL 15, ENGL 30H, ESL 15, ENGL/CAS 137H recommended)3HM 355 or BLAW 2433
General Education Course (GN)3General Education Course (GH)3
General Education Course (GS)3General Education Course (GN)3
PSU First-Year Seminar1 
 15 16
Second Year
FallCreditsSpringCredits
HM 329*3HM 290W*3
HM 335 or ACCTG 2113-4HM 336*3
HM 365, MGMT 301, or BA 304* 3HM 380 3
NUTR 1193General Education Course (GN)3
STAT 100, 200, or SCM 200†‡3-4HM Elective3
 15-17 15
Third Year
FallCreditsSpringCredits
HM 4423HM 3303
HM 350‡†3HM 4663
General Education Course (GWS) (ENGL 202D recommended)3NUTR 1003
General Education Course (GH)3General Education Course (GA) 3
HM Elective3HM Elective3
 15 15
Fourth Year
FallCreditsSpringCredits
HM 4303HM 490*3
HM 4353HM 492*11
HM 480* 3HM Elective3
General Education Course (GWS) (CAS 100, CAS 100A, CAS 100B, CAS 100C, ENGL/CAS 138T recommended)3HM Elective (credits depend on HM 335 or ACCTG 211; STAT 100 or STAT 200 or SCM 200)2-4
HM Elective3General Education Course (GA)3
 15 12-14
Total Credits 118-122

University Requirements and General Education Notes:

US and IL are abbreviations used to designate courses that satisfy University Requirements (United States and International Cultures).

W, M, X, and Y are the suffixes at the end of a course number used to designate courses that satisfy University Writing Across the Curriculum requirement.

GWS, GQ, GHW, GN, GA, GH, and GS are abbreviations used to identify General Education program courses. General Education includes Foundations (GWS and GQ) and Knowledge Domains (GHW, GN, GA, GH, GS, and Integrative Studies). Foundations courses (GWS and GQ) require a grade of ‘C’ or better.

Integrative Studies courses are required for the General Education program. N is the suffix at the end of a course number used to designate an Inter-Domain course and Z is the suffix at the end of a course number used to designate a Linked course.

All incoming Schreyer Honors College first-year students at University Park will take ENGL 137H/CAS 137H in the fall semester and ENGL 138T/CAS 138T in the spring semester. These courses carry the GWS designation and replace both ENGL 30H and CAS 100. Each course is 3 credits.

Additional Notes:

LIMITATIONS ON SOURCE AND TIME FOR CREDIT ACQUISITION Per Senate policy 83-80.5, the college dean or campus chancellor and program faculty may require up to 24 credits of course work in the major to be taken at the location or in the college or program where the degree is earned. Most majors in Health and Human Development require students to complete up to 24 credits for the major through courses taken at University Park. Courses taken at other Penn State campuses may not be counted toward this 24 credit minimum.

Advising Notes:

Within the 30 credits of required General Education Domain courses, students must take 6 credits of Integrative Studies courses (Inter-domain or Linked courses). If you need additional clarification, consult with your academic adviser.

Hospitality Management Option: Hospitality Management, B.S. at Commonwealth Campuses

The course series listed below provides only one of the many possible ways to move through this curriculum. The University may make changes in policies, procedures, educational offerings, and requirements at any time. This plan should be used in conjunction with your degree audit (accessible in LionPATH as either an Academic Requirements or What If report). Please consult with a Penn State academic adviser on a regular basis to develop and refine an academic plan that is appropriate for you.

First Year
FallCreditsSpringCredits
MGMT 301 (for HM 365)*3ECON 1023
General Education Course (GWS) (ENGL 15, ENGL 30H, ESL 15, ENGL/CAS 137H recommended)3General Education Course (GA) 3
General Education Course (GH) 3General Education Course (GH) 3
General Education Course (GN) 3General Education Course (GN) 3
General Education Course (GS) 3HM Elective3
PSU First-Year Seminar (if required at campus)0-1 
 15-16 15
Second Year
FallCreditsSpringCredits
MKTG 301 or BA 303 (as HM Elective)3ACCTG 211 (for HM 335)4
STAT 100, 200, or SCM 200‡†3-4BA 243 (for HM 355)4
General Education Course (GWS) (CAS 100, CAS 100A, CAS 100B, CAS 100C, ENGL/CAS 138T recommended)3NUTR 100 or 2513
General Education Course (GA) 3General Education Course (GWS) (ENGL 202D recommended)3
General Education Course (GN) 3 
 15-16 14
Third Year
FallCreditsSpringCredits
HM 201*3HM 290W*3
HM 202*1HM 336*3
HM 203*1HM 350‡†3
HM 271*2HM 3803
HM 272*2HM Elective3
HM 329*3 
NUTR 1193 
 15 15
Fourth Year
FallCreditsSpringCredits
HM 3303HM 4303
HM 4353HM 4663
HM 4423HM 490*3
HM 480*3HM 492*11
HM Elective (credits depend on STAT 100 or STAT 200 or SCM 200)3-4Elective (depends on FYS)0-1
 HM Elective3
 15-16 13-14
Total Credits 117-121

University Requirements and General Education Notes:

US and IL are abbreviations used to designate courses that satisfy University Requirements (United States and International Cultures).

W, M, X, and Y are the suffixes at the end of a course number used to designate courses that satisfy University Writing Across the Curriculum requirement.

GWS, GQ, GHW, GN, GA, GH, and GS are abbreviations used to identify General Education program courses. General Education includes Foundations (GWS and GQ) and Knowledge Domains (GHW, GN, GA, GH, GS, and Integrative Studies). Foundations courses (GWS and GQ) require a grade of ‘C’ or better.

Integrative Studies courses are required for the General Education program. N is the suffix at the end of a course number used to designate an Inter-Domain course and Z is the suffix at the end of a course number used to designate a Linked course.

Additional Notes:

LIMITATIONS ON SOURCE AND TIME FOR CREDIT ACQUISITION Per Senate policy 83-80.5, the college dean or campus chancellor and program faculty may require up to 24 credits of course work in the major to be taken at the location or in the college or program where the degree is earned. Most majors in Health and Human Development require students to complete up to 24 credits for the major through courses taken at University Park. Courses taken at other Penn State campuses may not be counted toward this 24 credit minimum.

Advising Notes:

Within the 30 credits of required General Education Domain courses, students must take 6 credits of Integrative Studies courses (Inter-domain or Linked courses). If you need additional clarification, consult with your academic adviser.

Career Paths

Careers

Penn State Hospitality Management graduates are placed globally to manage hotels and lodging operations, restaurants, resorts, business dining, college and school food service, casinos, clubs, cruise ships, and senior living communities. They work in positions including meeting and events, revenue management, human resources, sales and marketing, finance and accounting, real estate and asset management, and for the businesses that supply them. Hospitality Management graduates are in demand with the many hospitality employers that visit the School’s in-house Career Placement Center each year. Graduates move quickly to upper management roles, corporate-level positions, and entrepreneurial opportunities.

MORE INFORMATION ABOUT HOSPITALITY MANAGEMENT CAREERS

Opportunities for Graduate Studies

  • M.S.: Prepare students for continued study at the doctoral level or to pursue a career in industry research.

MORE ABOUT THE MASTER OF SCIENCE IN HOSPITALITY MANAGEMENT

  • Ph.D.: Prepare students for advanced academic and research positions at the university level.

MORE ABOUT THE PH.D. PROGRAM IN HOSPITALITY MANAGEMENT

Professional Resources

Contact

University Park

SCHOOL OF HOSPITALITY MANAGEMENT
201 Mateer Building
University Park, PA 16802
814-865-1853
dlq3@psu.edu

https://hhd.psu.edu/shm

Berks

EBC DIVISION
Gaige Building
Reading, PA 19610
610-396-6123
jvp5@psu.edu

http://berks.psu.edu/bs-hospitality-management